GENERAL TERMS AND CONDITIONS

This is a website operated by Hinchliffes Solicitors and for more information regarding the firm see our About Us page, where you can also read about all our staff.  We are authorised and regulated by the Solicitors Regulation Authority.

This page and any documents referred to on it contain the terms and conditions on which you may make use of this website. By using this website you agree that you have read these terms and conditions and that you agree to them.

The information on this website refers only to the Law of England and Wales. Users should be aware that laws and regulations may be different outside England and Wales.

Access to this website is permitted on a temporary basis and we reserve the right to withdraw or amend the service without notice.

You are responsible for making all arrangements necessary for you to have access to this website. You are also responsible for ensuring that all persons accessing this website through your internet connection are aware of these terms and that they comply with them.

Copyright in this website and all material published on it is vested in Hinchliffes Solicitors and is protected by copyright laws. All our rights are reserved.

© Hinchliffes Solicitors 2017.

You may print off unmodified copies or download any page(s) from this website for your personal reference providing they remain unmodified. Our status as the authors of material on this website should always be acknowledged.

Please note that although reasonable care is taken to ensure that this website and materials available from it are virus-free, we cannot accept responsibility for any viruses which may affect any material you download. We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website.

You may not misuse this website (including, without limitation, by hacking, attempting to gain unauthorized access to it or to any server on which it is stored, or by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful). You may not attack this website via a denial of service attack or a distributed denial of service attack. By breaching this provision you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authority and we will co-operate with the appropriate authority by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.

This website tells you about our firm and includes articles and news on legal developments written by members of our firm, which we think may affect individuals making personal injury claims. Such materials posted on this website are not intended to amount to an offer or to legal advice. We therefore disclaim all liability and responsibility arising from any reliance placed by any visitor to this website or anyone who may be informed of any of its contents. Reliance should only ever be placed on advice that is given in relation to specific client instructions. Older material contained within a “blog” is particularly susceptible to becoming unreliable due to the ever changing nature of the law. For example, after 31st March 2013 it was no longer possible for the firm to offer successful clients 100% of their compensation. This is due to a change in the law which significantly restricts the amount of legal costs the opponent and their insurers have to pay and which means the client must pay part from their compensation.  From the above date we can only assure successful client’s that they will keep at least 75% of their compensation

We process information about you in accordance with our Privacy Policy. You consent to such processing and you warrant that all data provided by you is accurate.

You may link to our Home Page, provided you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. In particular, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. This website must not be framed on any other website, nor should you establish a link to any part of this website other than the Home Page. Links to other pages will require our prior consent. We reserve the right to withdraw linking permission without notice.

This website may contain links to various websites and other resources provided by third parties. These links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may be suffered in connection with your use of them.

The Courts of England and Wales will have exclusive jurisdiction over any claim arising from or related to a visit to this website. These general terms and conditions are subject to the Law of England and Wales.

PRIVACY AND COOKIES NOTICE

This privacy notice sets out how we use and protect any information that you give when you use our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this notice.

1. How we use cookies

A cookie is a small file which is placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may collect anonymous information, like the IP address of your computer, the browser software used, the operating system, access times and pages visited. This information is used to monitor usage and to assess the effectiveness of our website.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

By using our website you give us your implied consent for us to use cookies but if this is not acceptable please contact us so we can tell you how to remove them from your computer. Also, please note that although most web browsers automatically accept cookies you can usually modify your browser setting to decline cookies if you prefer, but you should be aware that this may prevent you from taking full advantage of our website. If you are unsure how to do this, use your favourite search engine to look this up using the term ‘declining cookies’ with your browser name, or contact your local IT support for advice.

2. Google Analytics

Google Analytics use traffic log cookies to gain information about the use that is made of pages on our website. We use the information from cookies to generate reports on the usage of our website which are used for evaluation and analysis. The purpose is to improve our website by tailoring it to the needs of users. No data specific to any identifiable user is retained.

As a user you can opt out of this process of collecting traffic log data. To do so please visit the following site which provides a browser add-on that enables a user to opt out – http://tools.google.com/dlpage/gaoptout.

3. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

4. What we collect

In addition to using cookies on our website, we may collect the following information from you when you fill in a form on our website or have contact with us by letter, email, telephone or other means:

Name, address and telephone numbers

Any other contact information including fax numbers and email addresses

Brief information about your accident or claim

5. What we do with the information we gather

This information helps us to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

We may use the information to improve our services

We may periodically send promotional emails about our services or other information which we think you may find interesting using the email address which you have provided

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail and we may use the information to customise our website.

Other purposes which are advised at the point of collection, and in compliance with our Data Controller registration with the Information Commissioner’s Office

6. Security

We are committed to ensuring that your information is secure. Appropriate security measures are in place to protect against loss, misuse or alteration of information collected from you, including measures to prevent, as far as possible, access to our databases by third parties.

Any information supplied by you to us via this website will only be used in accordance with the Data Protection Act 1998. We do not sell, rent or otherwise distribute any personal information to third parties.

OTHER CONDITIONS

Hinchliffes Solicitors’ personal injury compensation service can only be provided to you so long as you fully co-operate with us throughout your claim and any other party involved in assisting us with your claim (eg any party providing a medical report or rehabilitation services) and that you do not breach the terms of the Conditional Fee Agreement or the terms of the insurance arrangements.

If you fail to co-operate or breach any terms of business you may become personally liable to pay all legal costs, VAT and the other expenses (including the insurance policy premium) incurred in running your claim, whether incurred by us or, in appropriate circumstances, by your opponent.